Frequently Asked Questions
Unlimited number of mobile clients and up to 5 Windows \ Mac devices can be connected with one Dingo account at the same time. In order to use DingoVPN on your devices, download our application and log in to your Dingo account.
You can get support over chat and email. Contact us by writing to [email protected] or in our social medias which you can find at the end of this page. Please note, that we do not offer support over phone calls. Nevertheless, our agents will provide you with efficient assistance over the other two channels of communication.
Apple TV, Chromecast, Roku, and video game consoles such as Xbox do not support the built-in VPN functionality. But, you can still use a VPN for secure gaming. Most smart TVs don’t support it either, with the exception of Android-based TVs. If you have an Android TV, you can download the native DingoVPN app for it. There are two ways to set up a VPN on the rest of the platforms: - Sharing a wireless VPN connection from your Windows PC. - Sharing a VPN connection through an Ethernet cable from your Windows PC.
If you want to change the email address you used for your registration or delete your account you can contact our support team at [email protected] Keep in mind that you will have to pass through a couple of account verification steps so we can verify you are the owner of the account.
This is possible with any VPN, but the difference is often unnoticeable. Furthermore, if your internet service provider is throttling certain types of traffic, using a VPN could actually boost your speed. DingoVPN runs a premium high-speed network using bandwidth from Tier-1 providers.
No. Providing a secure, fast, and reliable VPN service requires ongoing maintenance costs. Lifetime subscriptions mean providers must deal with a lack of sustained revenue. They usually cope with this by using cheaper and less-secure infrastructure, selling user logs and IP addresses for extra income, or limiting technology upgrades and customer support to cut costs. DingoVPN is committed to protecting your online privacy and continually invests resources to ensure you get best-in-class service.